Guide 01 · You were invited

Signing up with your invite link

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Someone sent you a link to join a family on Keeper. Here's every step, start to finish — about five minutes, most of it waiting on two emails.

Before you start: this takes two accounts

It trips everyone up, so here it is up front. You'll end up with two logins, and they are not the same:

You'll do the portal first, then Keeper. Finishing one does not finish the other.

Step 1 — Open your invite link

The link tells us which family you're joining, so it's the only way in — there's no public signup page. If you've lost it, ask whoever invited you for a fresh one.

You'll see the family's name at the top and what it costs per person, so there are no surprises before you commit.

Step 1 — the signup form, showing which family you're joining
Step 1 — the signup form, showing which family you're joining

Step 2 — Fill in your household

A few short questions:

There's also a checkbox to have Keeper set up immediately for a small fee. Skip it and it's set up shortly after, at no charge — it's purely about speed.

Step 2 — the form filled in
Step 2 — the form filled in

Step 3 — Check your email for the portal link

Your household is created and we email you a single-use sign-in link. That's how you get into the portal — there's no password to choose.

Step 3 — signup complete, sign-in link on its way
Step 3 — signup complete, sign-in link on its way

Step 4 — Wait for approval (usually quick)

Unless you paid for immediate setup, your Keeper account is created once the administrator approves your household. You don't have to do anything — you'll get the Keeper invitation by email when it's ready.

In the meantime you can already sign in to the portal and set up billing.

Step 5 — Accept your Keeper invitation

When the Keeper invitation arrives (from Keeper Security, not from us), open it and create your account. This is the important one:

Step 5 — Keeper's account screen, opened from your invitation
Step 5 — Keeper's account screen, opened from your invitation
Step 5 — choosing your master password; aim for the green 'Strong' bar
Step 5 — choosing your master password; aim for the green 'Strong' bar
Accept the account transfer policy when prompted. Keeper shows this right after you set your password. It's the one exception to "only you can open your vault", and it exists so your data can be recovered if you're ever locked out. Decline it and your passwords may be permanently unrecoverable.

That's it

Two accounts, both live. From here:

FSSP · Simple Technologies