Getting started · guide 01
FSSP handles your household, seats and billing. Your passwords live in Keeper — a separate, zero-knowledge vault only your family can open. This walks each member through it once, in about ten minutes. Anything beyond this — migration, integrations, extra seats — we do for you; just ask from Support.
Where you're going
keepersecurity.comTime needed
~10 minutesDo this
Once per memberStep 01 · Create the account
Each covered member gets an invitation at the email on their FSSP household record — use that same address so the seat matches your node.
Step 02 · Sign in
Go to keepersecurity.com/vault and sign in with your email + master password. On your own device, enable Touch ID / Windows Hello afterwards so you rarely type it.
Step 03 · Secure it
Settings → Security → Two-Factor Authentication. An authenticator app (TOTP) is recommended; SMS works if that's all you have. Add a second method so you're never locked out.
Step 04 · Protect your data
Your household licence is a managed Keeper account. Keeper's zero-knowledge design means only you can open your vault — not Keeper, not Simple Technologies, not your household admin. The account transfer policy is the one exception, and it exists for your protection: it lets your vault be transferred to your designated Keeper administrator if you're ever locked out, lose access, or the account must be recovered.
Because no one can bypass your master password, this policy is the only way your data can be preserved if something goes wrong. We strongly recommend accepting it.
If you decline or fail to accept the transfer policy, your vault data may be permanently lost if you lose account access. Simple Technologies and your Keeper administrator may be unable to recover it.
Step 05 · Bring passwords in
Settings → Import pulls in a browser export or another manager — Chrome, 1Password, LastPass, Bitwarden and more. Import first, then clean up.
Step 06 · Autofill
The browser extension fills logins, offers to save new ones, and generates strong replacements as you go. Install it in every browser each member uses.
Step 07 · Replace weak passwords
Don't fix everything at once. Each time you sign in somewhere, let Keeper generate a new password and save it. Start with email, banking and anything shared.
Step 08 · Share safely
Shared folders are how a family shares streaming, utilities and the wifi password without texting them around. On a business licence this is the sharing model (Emergency Access is a personal-account feature and isn't available here).
Step 09 · Take it with you
iOS and Android both autofill system-wide once biometric unlock is on. This is the step families skip and then abandon the vault — do it before you close this guide.
Common questions
No — and it shouldn't be. FSSP signs you in by emailed link or passkey; Keeper uses a master password only you know.
No. Your seat is billed through FSSP on one household invoice.
Household → resend invite, or ask us and we'll provision the seat directly.
Yes. Custom configuration, migration and adding members are hands-on services — just ask from Support.
Passwords, folders, sharing and 2FA live in Keeper. Seats, plan changes, invoices and receipts live here in FSSP.
FSSP · Simple Technologies · Keeper® is a trademark of Keeper Security, Inc.