Guide 03 · Admins
As the billing admin you manage your household's members, seats and payments. This is the short version.
You add or remove members of your own household from the Household page. Each active member is a billable seat — your bill goes up or down when they do. When someone leaves, their Keeper vault may hold passwords the family still needs (the wifi, shared accounts), so removal first goes through a quick vault-transfer review by Chase — nothing gets deleted or lost by accident.
If you'd rather pay by cash or check than card, pick it on your Billing page. The request goes to Chase at Simple Technologies for confirmation; once he approves it, your household is covered for the year and you'll get a confirmation email.
Anything beyond self-service — migration, integrations, bulk changes — Simple Technologies handles for you. Ask from Support. New members should start with the Keeper setup guide.
FSSP · Simple Technologies